Returns & Exchanges
We want you to love your Floral Street fragrance, but if you are not completely satisfied, we offer a 30-day return policy for unopened and unused products. Please ensure all original packaging and security seals remain intact to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring the box is securely sealed to prevent damage during transit.
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our team receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing